What people actually use it for.
14 use cases across four segments, and the eight frameworks behind them. If yours is not here, it is probably a template away.
Public sector
5 use casesThe Balanced Scorecard has run in the public service since 2005, on a monthly committee rhythm, with a signed agreement at the end of it. That is the process the product was shaped around.
Ministry performance management
Monthly review cadence matching the Ministerial Performance Improvement Committee rhythm
Served by Balanced Scorecard, reminder cadence, RAG roll-up
Performance agreements
The signed scorecard for a permanent secretary or director, a hard requirement in government sales
Served by Printable agreement, cycle close, grading
Parastatal performance contracts
Mirrors the ministry scorecard, because the contract is with a ministry
Served by Nested workspaces, scheduled distribution
Local authority and district office
Nested beneath the ministry, on district bandwidth
Served by Offline check-ins, low-bandwidth views
Public transparency reporting
What citizens are entitled to see, without the working papers
Served by Public dashboard, revocable share links
Corporate
6 use casesBanks, mines and telecoms run the same loop under different names, and usually across a group structure with subsidiaries that each own part of the plan.
Corporate strategy execution
Banks, mines and telecoms running a scorecard at group level
Served by Scorecard templates, alignment score, forecast
Portfolio and programme delivery
Initiatives and tasks tied to the objective they serve
Served by Initiatives, tasks, boards, milestones
Transformation programme tracking
A programme with its own cycle, rolling into the group plan
Served by Cycles, roll-forward, burnup
Risk-led strategy review
Risks raised against the objective they threaten
Served by Risk register, meeting mode, alerts
Compliance and board reporting
Audit trail today; the styled pack lands with its package
Served by Audit trail, styled packs, evidence
Mergers and post-merger integration
Two plans cascaded into one cycle
Served by Nested workspaces, goal links, cascade
Third sector
1 use casesDonor-funded programmes report on results chains and indicators, on a cadence set by the funder rather than the board.
NGO and donor programme monitoring
Results chains and indicator reporting
Served by Custom templates, indicator reporting
Channel
2 use casesAdvisory firms and groups that run the platform on behalf of others, where every client has to see their own brand and only their own data.
Consultancy practice, white-labelled
One build, every client sees their own brand
Served by Runtime branding, organisation isolation
Group and subsidiary rollout
Nested workspaces, isolated organisations
Served by Organisation isolation, roles, single sign-on
Eight frameworks, one model.
A framework is configuration rather than code, so each is a template over the same underlying model. A ministry can run a Balanced Scorecard while a technology team inside it runs OKRs, both rolling up to the same national pillar.
| Framework | Priority | Who runs it |
|---|---|---|
| Balanced Scorecard | Tier 1 | Public service adopted it in 2005; parastatals mirror it through their performance contracts |
| KPI and RAG scorecard | Tier 1 | The spreadsheet replacement, and what many self-described Balanced Scorecard buyers actually run |
| National alignment cascade | Tier 1 | Vision 2036 to National Development Plan to ministry to district. No international tool ships this |
| Digital maturity assessment | Tier 1 | Where the product started |
| OKR | Tier 2 | Banks, telecoms and technology teams; the private-sector wedge |
| Theory of Change and results-based management | Tier 2 | NGOs and donor-funded programmes, with dedicated monitoring budgets |
| EOS-style rocks and weekly scorecards | Tier 3 | Small and medium enterprises |
| Hoshin Kanri | Tier 3 | Mining and manufacturing policy deployment |
Management by objectives, V2MOM, narratives and commitments, and the four disciplines are deliberately not shipped as named modes. Their useful ideas, obstacles, lead and lag flags and weekly commitments, fold into the core instead.
Start with the scorecard you already report on.
Import it from the spreadsheet, set the review rhythm, and run the first check-in this month. We will walk your team through it on your own plan, not a demo dataset.